Terms And Conditions
If you have any questions about our terms and conditions, you can reach us at 077 1301 9175. We would be delighted to assist you with any questions you may have.
A network of independent PHC Accredited Partner Clinics, as well as THE PERHO HEALTH CLINIC (PHC), providing services to PHC’s patients.
independently owned and operated doctor-led clinics that offer PHC services are known as PHC Accredited Partner Clinics (APC).
Conditions for PHC’s provision of services to you through its own and certified Partner Clinics are outlined in the following paragraphs:
Please take the time to read and understand these terms and conditions before using our website or visiting an Accredited Partner Clinic, or before purchasing any of our products or services.
As a result of our partnership with accredited partner clinics, we can offer you a variety of medical treatments under the brand name “WOMENS HEALTH TREATMENTS,” including Medical Facelifts, Adisculpt and Infusions (including Nu-V), Vaser Magician (including contraception), Sexual Health (including menopause), and Contraception.
This website is the only place where you may get your hands on our services.
Only Certified Doctors and Nurses at one of our Accredited Partner Clinics can provide our therapies to their patients.. If you have any doubts, you should get a copy of the clinic’s certificate, which will specify the physician and the Clinic and is only valid for the individuals mentioned on the certificate.
When a doctor or clinic isn’t accredited by PHC, don’t get treated there!
Additionally, you have statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These rights are rigorously observed and adhered to in our business practises, as well.
Make/Cancel/Appointments
1.1 As a result, PHC guarantees that all treatments will be of the same excellent quality no matter which clinic you visit.
1.2 A new appointment time must be established promptly with your local clinic in the event you are unable to make a previously scheduled one.
1.3 If this is your first appointment, plan to arrive 15 to 20 minutes early to fill out any paperwork and ask any questions you may have. If you’re running late, your treatment time may be shortened or you may have to reschedule. In order to keep your appointment on schedule, PHC will do all in its power. You will be notified in advance if your appointment has to be cancelled or rescheduled.
1.4 Please try your best to follow pre-treatment procedures if you are instructed to do so. Failing to do so might have an effect on the efficacy and outcomes of your therapy. 1.4
1.5 Children under the age of 16 should be accompanied by an adult at all times while in the Clinic. Sadly, childcare services are not available at PHC.
Credit Card Details, Deposits and Payments
2.1 When you check out of our site, you will be charged for your treatment. You will receive a refund if you do not receive the therapy.
2.2 Once you check out and payment is accepted, your Card statement will indicate that WHC has taken money for your treatment and you will receive an email confirmation with all of our details in full.
2.3 When a treatment does not contain prescription medication or medical/surgical procedures, pre-payments cannot be accepted.
2.4 Your card information is never stored on our servers, and the checkout procedure is secure and compliant.
Courses of Treatments
3.1 Treatment courses are billed to your credit card on a monthly basis at the amount you agreed to when you purchased them.
3.2 If payment demands are refused, treatment will come to an end.
3.3 Only medically necessary treatment packages are refundable, as are payment plan failures.
3.4 No matter how much money you spend, we’ll charge you if you don’t finish your treatment regimen. The purchase price is non-refundable.
Treatment Suitability
4.1 It’s up to the Doctor or Nurse who’s administering the therapy or portion of the treatment to decide whether or not you’re a good candidate for it.
4.2 If the treatment is judged unsuitable for any reason, you will get a full refund and be fully informed of the reasons for not proceeding. In such instances, our liability shall be limited to the amount you have paid us, less any agreed-upon admin charge.
Cancellations and Refunds
5.1 Deposit is non-refundable: We require a deposit of £30 that is non-refundable. Your treatment expenses will be reduced by the amount of the copay. A non-refundable abortive fee deposit will be taken from your credit card should you decide not to proceed with your treatment.
5.2 In the event that you need to cancel your appointment, please inform us at [email protected] as soon as possible. In the event that you do not hear from us within seven hours after sending your cancellation request, please contact us at 077 1301 9175. We’re happy to cancel and reschedule appointments up to 48 hours before your scheduled time without charging you a penalty or administration charge. We cannot utilise the time to help other customers if we get notification of cancellation, rescheduling, or non-attendance with less than 48 hours’ notice.
Liability
6.1 In any case, PHC will not be liable for any economic loss (including, without limitation, loss of profit) or any other special, indirect or consequential loss or damage resulting from, or connected with, the provision of any products and/or services to the client by PHC under any contract or tort.
6.2 For each treatment, you must verify that the Technician, Doctor, or Nurse has complete and accurate medical information about you.
6.3 It is understood that you will not hold PHC or its Accredited Partner Clinic responsible if you fail to give any information required by PHC.
6.4 PHC and its Accredited Partner Clinics require that you follow all instructions and/or suggestions given to you by the Technician, Doctor, or Nurse with relation to the care of a treated area on behalf of PHC and its Accredited Partner Clinics.
Your Right to Complain
7.1 It is your responsibility to notify us in writing or by email at [email protected] of any complaints you may have regarding any clinic or operation you have attended.
7.2 Within two working days, we will react to your complaint or question. We will respond to your complaint or concern within 28 working days, at the latest.
Questions regarding this policy or how WHC uses your personal information should be sent to the address shown below.
THE PERHO HEALTH CLINIC LTD, 86 Bouverie Road, Wetherden London IP14 4NN T: 077 1301 9175